Mastering civility
Employee morale
Courtesy
Work environment
Organizational behavior
Interpersonal relations
BUSINESS & ECONOMICS
Management
A full-length guide based on the author's New York Times article, "No Time to Be Nice at Work," demonstrates how to enhance workplace effectiveness by mastering the skills of professional civility. "From the leading authority on workplace incivility, Christine Porath, shows why it pays to be civil,…
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